For airport check-in, bear in mind the following
If you are traveling with an infant, remember that all infants, without exception, must have their own ticket.
Online check-in service is available only for adult passengers. For more information, please contact our Call Center.
Passengers with baggage to check in should go to the Paranair counter for baggage check-in.
Dangerous goods are not permitted in carry-on baggage.
Remember that the authorities can open and inspect your bags, even if they are shrink-wrapped. If the plastic on your bag has been cut or removed, remember that, as an airline, we are not responsible for this inspection.
If you are taking connecting flights, your baggage will be checked to your final destination only if all flights are within a single Contract of Carriage. That is, if they are issued on one single ticket. Otherwise, when you make your connection, you must pick up your luggage and re-check it for your next flight. We recommend that you review the baggage policy of each airline you are flying with.
You can check in at any time within the 48 hours prior to your flight. Make sure that you check in within the correct time frame, check your luggage, and then proceed to the correct boarding area for your particular airport.
Legal documents and restrictions
Remember to have on hand all legal immigration travel documents required by government authorities.
All information entered into our online check-in platform is the sole responsibility of the user. Additional penalties and expenses charged by customs and immigration authorities must be borne by the passenger.
Passengers who purchase tickets fraudulently may have their tickets canceled and may be subject to penalties under the applicable laws.