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Who we are

Vision

To be recognized as the country's leading airline in quality and services, implement responsible and customer-oriented management, and connect Paraguay with the world.

Mission Statement

We create a travel experience marked by warmth and transparency. We promote tourism and national and international integration. We transport our most valuable assets – people – in a responsible and timely manner. We provide quality services to all destinations.

Values

  • COMMITMENT
    In all our various roles and departments, we are highly committed to our work; this creates an effective and appropriate working environment, with perseverance being the key factor in reaching the goals and objectives before us.
  • QUALITY
    Quality is another factor that motivates us to focus our functions on excellence.
  • TRANSPARENCY
    We seek to provide reliable and timely information, choosing communication strategies that are appropriate to each situation.
  • RESPONSIBILITY
    As ethical and consistent individuals, we accomplish our tasks with the highest level of responsibility, with a focus on unfailing provision of safe and proper service.
  • EMPATHY
    The services we provide are characterized by a level of human warmth that is reflected in empathy, kindness and willingness to work together. We are proud to make everyone feel that they are in a warm, friendly environment.
  • PUNCTUALITY
    We understand that the most precious resource is time, so we focus our activities and efforts on creating a culture in which we are known for our punctuality.